Frequently Asked Questions
Everything you need to know about car, bike, and household relocation.
Got Questions? We've Got Answers.
Browse through our most frequently asked questions. If you don't find what you're looking for, feel free to reach out to our support team.
What services does DTDC Mover Packer offer?
We offer a comprehensive range of services including car transport, bike shifting, household relocation, office shifting, warehousing, air cargo, pet relocation, goods insurance, and sea freight cargo. We handle both domestic and international moves.
How do I get a quote for my move?
Simply fill out the enquiry form on our website, or call our customer support team. We'll ask for details like from/to cities, type of goods, and preferred dates to provide you with a free, no‑obligation quote within 2 hours.
Are your services available in all cities?
Yes, we cover over 500+ cities across India. Whether you're in a metro or a remote location, we have a network of verified partners to assist you.
How much does car transport cost?
Car transport charges vary based on the type of car (hatchback, sedan, SUV, luxury), distance, and carrier preference. For example, a sedan costs ₹8,000–₹9,500 for up to 400 km and ₹16,200–₹22,000 for up to 2,500 km. Get a custom quote for your exact route.
Is my car insured during transport?
Yes, every vehicle transported through us is fully insured against damage, theft, and loss. You can opt for additional coverage if needed.
How long does car transport take?
Transit time depends on the distance. Local moves within the same city typically take 1–2 days, intercity moves take 2–5 days, and cross‑country moves may take up to 7 days. We provide real-time tracking so you can monitor progress.
What is the cost of bike transport?
Bike shifting charges depend on engine capacity and distance. For a 100cc–150cc bike, prices range from ₹2,100–₹3,600 for up to 400 km and ₹4,100–₹5,100 for up to 1,900 km. Get a free quote for your specific bike model and route.
Is my bike insured during transit?
Yes, all bikes are covered by transit insurance. We use soft straps, foam padding, and dedicated carriers to ensure your bike arrives in perfect condition.
Can you transport sports bikes?
Absolutely. We handle all types of bikes – from commuter scooters to high‑end sports bikes and cruisers. Our carriers are equipped to secure them safely.
How is the cost of household shifting calculated?
The cost depends on the size of your home (1 BHK, 2 BHK, 3 BHK, etc.), distance, volume of goods, packing materials, and additional services like unpacking. Local moves start from ₹3,300 for 1 BHK and go up to ₹25,500 for 4-5 BHK. Intercity charges are higher due to fuel and transit time.
Do you provide packing materials?
Yes, we supply high‑quality packing materials including corrugated boxes, bubble wrap, foam sheets, packing tape, and custom crates for fragile items.
How long does household shifting take?
Local moves are usually completed in 1–2 days. Intercity moves take 2–5 days for up to 1,500 km and 5–7 days for longer distances. We coordinate with you to minimise inconvenience.
What payment methods do you accept?
We accept bank transfers (NEFT/RTGS), UPI, debit/credit cards, and cash (limited). A 40% advance is required to confirm your booking, with the balance payable before delivery.
Are there any hidden charges?
No. We believe in complete transparency. Our quote includes all charges – fuel, toll, packing, loading, and insurance. Any additional services are clearly communicated before you book.
Is transit insurance included?
Basic insurance is included in all our packages. You can also opt for enhanced coverage for high‑value items. We'll guide you through the options during the quoting process.
Still have questions?
Our team is here to help. Reach out to us and we'll get back to you within 2 hours.